Planning tool
Before you add headcount, find where the work goes. Measure the queue, compare each choice on the same workload, and keep the staff time you free up apart from the money you save.
WorksheetThis tool puts covering the work in-house, a permanent hire and temporary staffing on the same hours and weeks, from your own costs. Anything you don’t know stays marked unknown. Put a managed service or automation quote beside it when you have one.
Private planning tool
Compare ways to cover the gap.
Put internal coverage, a permanent hire and temporary staffing on the same time period. Use actual costs or leave them unknown.
Your result will hold
- The same coverage hours for each option
- Each option’s cost from your own figures
- Any cost you left out, marked unknown
- What to check before choosing
Copy it or download it as text. Nothing is sent to Rōvn.
No sign-up needed. What you type stays in this page and clears when you reload. Use role descriptions, not names, health details or credential records.
Count the cases that arrive and finish each week. Time a sample of cases by step. Track how long cases wait between steps. A big backlog can come from a team you depend on, not from too few coordinators.
Count the queue
What arrives, what finishes, what waits.
ExampleTime the work
Where a case’s time actually goes.
ExampleTwo results
Time your staff gets back isn’t money that leaves the budget. Report hours freed for other work on one line, and spending that actually stops on another. A headline that adds them together hides the difference.
Test the choice on cases like the ones you really get. Use the result to choose where to invest.
Compare similar cases
Same roles, same sites, a like-for-like baseline.
Keep what changed
Write down every other change next to the result.
Report three results
Time released, how reliably work finishes, and cash, each on its own.
Choose where to invest
Staff, a service or automation, on the evidence.
Put the terms applicants need in one brief: the role, the schedule, the pay range and who reviews applicants. Anything your team still has to confirm is listed, so nothing goes out half-agreed.
Private planning tool
Prepare a role people can understand.
Build a reviewable brief with the terms applicants need and the gaps your team still has to confirm.
Your result will hold
- Role, location, schedule and arrangement
- The pay range, or a note that it needs confirming
- Who reviews applicants and what happens next
- What to confirm before anything is published
Copy it or download it as text. Nothing is sent to Rōvn.
No sign-up needed. What you type stays in this page and clears when you reload. Use role descriptions, not names, health details or credential records.
Does our credentialing team need more staff or a better process?
Measure first. If cases wait on other teams or get redone, more staff won’t fix it. If work arrives faster than it’s finished and the time goes to real checks, capacity may be the gap.
How do we measure time spent chasing without counting it as cash savings?
Log the hours, then report them as staff time released. Count cash only when spending actually stops, such as overtime, agency hours or a contract.
Do we need another coordinator, or can we automate the work?
Look at where the time goes. Collecting documents, reminders and status checks are good candidates for automation. Judgment calls and exceptions still need a person, and someone has to oversee the automation.
Should we hire an onboarding coordinator or outsource?
Compare both on the same workload: how soon each can help, what it covers, the recurring cost, the setup and the oversight your team still gives. The tool on this page prices the staffing routes from your own figures.
What should a COO measure before investing in automation?
Cases in and out each week, time per case by step, rework, follow-ups and how many cases have waited too long. Then keep that as the baseline you compare against.
Model the cost of a delayed startHow do we test whether an AI agent saves staff time?
Run a pilot on similar cases, keep the baseline, write down what else changed and report time released separately from cash.
How the pilot runs